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HP HP2-H69 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Security, Support and Services | 10% | - Support models and service level agreements - Security and data protection in DaaS |
| HP DaaS Solution Overview | 25% | - Core features and benefits of HP DaaS - Service plans, options and configuration |
| Commercial and Operational Aspects | 20% | - Pricing, financing and contract structures - Device lifecycle management and logistics |
| Customer Needs and Value Proposition | 25% | - Articulating financial and operational value - Identifying customer pain points and opportunities |
| DaaS Market and HP Positioning | 20% | - Market trends and drivers for DaaS adoption - HP's DaaS portfolio and competitive differentiation |
HP Selling HP Device as a Service 2018 Sample Questions:
1. What are the correct options available for a Custom HP DaaS plan?
A) Customers can select from a different range of optional accessories.
B) Customers can select from the complete portfolio of lifecycle services (if they are SKU-based).
C) Customers can select individual HP DaaS Analytics and Proactive Management capabilities.
D) Customers can purchase third-party Windows PCs through HP.
2. Which customer challenges create an opportunity for HP DaaS? (Select two.)
A) an acquisition of competitor devices at a lower price
B) a need to implement mobile workflow solutions
C) a need for lifecycle services at scale
D) a need to offload the complexity of day-to-day IT management
E) a drive for special pricing
3. How many customer devices does HP DaaS Analytics and Proactive Management support?
A) The supported number of devices depends on the number of data centers within the organization.
B) The supported number of devices depends on the selected HP DaaS plan.
C) It supports tens or hundreds of thousands of devices.
D) It supports up to 1000 devices.
4. Match the customer IT challenge to the corresponding HP DaaS feature that helps mitigate it.
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: C,D | Question # 3 Answer: D | Question # 4 Answer: Only visible for members |





