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Avaya 72400X Exam Syllabus Topics:

Avaya Equinox® Solution with Avaya Aura® Collaboration Applications Support Sample Questions:

1. Which log is the most relevant log file recommended for troubleshooting the AADS issues?

A) AADS_log.log
B) AADSAlarms.log
C) AADS.log
D) AADSService.log

2. A customer is unable to register on an Avaya IX Workplace Client (Windows). The following message is displayed:
CHECK YOUR WEB ADDRESS AND TRY AGAIN.
While troubleshooting a support technician checked the AADS.log and find the following information:
class com.avaya.asm.core.exceptions.DMException: executeSessionMethod: cannot talk to Cassandra: command=StatementCommand [com.avaya.ustore.cas.SMSessionDAOAdapter$1@7b99f956] nestedException: class com.avaya.asm.core.exceptions.DMException: checkCluster: cannot talk to Cassandra nestedException: com.avaya.asm.core.exceptions.ConnectionPoolInitializerException:connections are down
What is causing this failure?

A) AADS Cassandra database is down.
B) AADS is unable to communicate with System Manager's Cassandra Database.
C) AADS is unable to communicate with Session Manager's Cassandra Database.
D) Data replication failure between Session Manager and AADS.

3. A support technician wants to retrieve a Customer Support Package from an Avaya Equinox Conferencing component (for example, an Equinox Media Server), to open a ticket with Avaya technical support.
What is the procedure to retrieve the package?

A) Access Equinox Management web GUI, and configure an external file transfer server under Settings.
B) Access Equinox Management web GUI, choose a respective device from the list under Devices, and pick the Retrieve Customer Support Package option from the menu.
C) Access the component's CLI and navigate to /opt/Avaya/logs/CSP.
D) Access Equinox Management web GUI and navigate to Logs & Events > Logs > Retrieve Customer Support Package.

4. Users are unable to send and receive IM/Multimedia messages. The Avaya IX Workplace Client displays the following error message:
The messaging service is not currently available. Viewing the ps.log, you find the following log entry:
[LDAP:error code 32 - No Such Object]; remaining name 'ou=USERS,dc=com'. What is causing this problem?

A) The incorrect Authentication Mechanism parameter is in the Client REST Authentication configuration of Avaya Presence Snap-In.
B) The maximum number of licensed subscribers has been reached.
C) The maximum number of subscribers has been reached.
D) The incorrect LDAP User Search Base parameter is in the Client REST Authentication configuration of Avaya Presence Snap-In.

5. Consider an Avaya IXTM Workplace for Web Client connecting to a virtual meeting room from a public network. Which two components within the call flow will be involved in the media path? (Choose two.)

A) Equinox Media Server
B) Avaya Auta Web Gateway
C) Session Manager
D) Avaya Aura Media Server

Solutions: