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Avaya 78202T Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| System Status, Troubleshooting, and Alarm Management | - VoIP troubleshooting (latency, jitter, lag) - ISDN/PRI troubleshooting and alarm handling - System Status Application monitoring - System Monitor and debug tools |
| Understanding of Avaya IP Office Platform and Security Administration | - Core platform components and architecture - Security administration and service users - Session Border Controller and SIP security concepts |
| Call Flow Configuration and System Monitoring | - SIP line behavior and en bloc dialing - System Status Application (SSA) usage - Incoming Call Routes (ICR) and call handling - ARS short codes and routing control |
| Data Backup, Restoration, and System Upgrades | - Upgrade planning and execution - Backup strategies and procedures - System restoration and recovery processes |
| Integrated System Logging and Network Diagnostics | - System logging and event analysis - Network diagnostics using tools such as Wireshark |
Avaya IP Office™ Platform Support Online Test Sample Questions:
A customer is using Voicemail Pro and would like to configure voicemails to be sent to email.
However, they would like to use the most secure method possible.
Which two methods can the technician suggest for sending voicemails via email? (Choose two.)
- A. TAPI
- B. SMTP with STARTTLS encryption
- C. MAPI
- D. SNMP
- E. Outlook
Correct Answer: B,C 🗳️
Explanation: Only visible for Prep4pass members. You can sign-up / login (it's free).
A user from a remote IP Office site contacts you to discuss a voicemail issue. You use the Manager program to check the multi-site IP Office network, but only your local IP Office is displayed.
What could be the reason for this issue?
- A. Your login credentials are incorrect.
- B. The Unit/Broadcast address is set to 255.255.255.255.
- C. The remote sites are undergoing a reboot.
- D. No SCN users are available.
Correct Answer: D 🗳️
Which three licenses can support the Avaya Equinox® client without the additional need for a softphone? (Select three.)
- A. Remote Worker
- B. Receptionist
- C. Office Worker
- D. Power User
- E. Teleworker
- F. Basic User
Correct Answer: A,B,E 🗳️
Explanation: Only visible for Prep4pass members. You can sign-up / login (it's free).
Which three licenses are replaced by Server Edition? (Choose three.)
- A. Avaya IP Office Advanced Edition
- B. Avaya IP Office Receptionist
- C. Avaya IP Office Power User
- D. Avaya IP Office Mobile Worker
- E. Avaya IP Office Voice Networking
Correct Answer: A,C,E 🗳️
When creating a Short Code to connect to a Voicemail Pro start point, which Short Code feature should you use to ensure correct execution?
- A. Voicemail Node
- B. Voicemail On
- C. Voicemail Off
- D. Voicemail Call
Correct Answer: A 🗳️
Explanation: Only visible for Prep4pass members. You can sign-up / login (it's free).
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