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Salesforce Plat-UX-102 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Leveraging Adjacent Roles/Skills | 19% | - Knowledge and Skill Infusions
|
| Design | 30% | - Collaboration
|
| Discovery | 32% | - Ethics and Values
|
Salesforce Certified Platform Strategy Designer Sample Questions:
Question 1
Cloud Kicks has envisioned an omnichannel experience for its customers that lets them seamlessly move across devices and select from multiple communication channels when reaching out to the company. The strategy designer creates a go-to-market (GTM) strategy for this concept.
What is a core component of a successful GTM strategy?
A. Product value proposition
B. Test-driven development
C. Digital marketing plan
Question 2
The design team at Cloud Kicks used qualitative research to uncover an opportunity to create a new line of sustainable footwear.
What should the strategy designer do to build a shared understanding and agreement among business leaders to move forward with this new initiative7
A. Complete a competitive analysis collaboratively in a workshop.
B. Share customer needs and tie them to business goals.
C. Select the most senior stakeholder's goal as a path forward.
Question 3
Cloud Kicks (CK) set a goal to improve the sustainability of its business in the coming year. A strategy designer on CK"s team knows the importance of pushing for environmental impact in their latest designs.
What should they do to prepare to measure progress toward this goal?
A. Create a journey map that extends into pre-purchase and post-use disposal to uncover unseen impacts of the product's lifecycle.
B. Only interview customers who value environmentalism to uncover needs from CK's desired customer base of ethical consumers.
C. Schedule a workshop with key product stakeholders to brainstorm "how might this new product be more sustainable
Question 4
A start-up specializing in healthcare is beginning the research and development phases for an application intended for patients and doctors. The strategy designer wants to help both audiences evaluate and prioritize ideas, opportunities, and features toward a shared understanding of a new patient experience.
Which tool should be used to facilitate and share this vision"
A. Creative brief
B. Storyboard
C. Cross-functional survey
Question 5
An insurance company has a calc banding process that involves multiple team members, different departments, and many disparate systems Which Salesforce automation tool should a strategy designer recommend to improve business process efficiency?
A. Financial
B. Services Cloud
C. MuleSoft
Solutions:
| Question 1 Answer: A | Question 2 Answer: B | Question 3 Answer: A | Question 4 Answer: B | Question 5 Answer: C |





