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Salesforce Plat-UX-101 Exam Syllabus Topics:

Salesforce Certified Platform User Experience Designer Sample Questions:

1. Cloud Kicks' Sales team needs In-App Guidance for key functions and processes so they can maximize their time.
In which way should a UX Designer customize the Salesforce Help Menu to meet this request?

A) Create a docked prompt based on new feature rollouts.
B) Show a site map of all the content.
C) Provide links to external resources, such as training videos or a company dictionary.

2. Cloud Kicks wants its Discovery team to help explain the relationships between process steps and business teams.
Which types of process map should they produce?

A) Cross-Functional Flowchart
B) Value Stream Map
C) High-Level Process Map
D) SIPOC Map

3. A UX Designer has completed discovery, research analysis, and ideation.
How should they prepare for the next phase?

A) Determine what to prototype.
B) Create business model canvas.
C) Continue iterating.
D) Build partnerships.

4. What would it mean for the user when designing perceivable content?

A) The content should only be presented In an audio format.
B) The content should only be presented In a visual format.
C) The content should be presented in a way that can be convertible between different formats.

5. Cloud Kicks wants to use Paths for onboarding its sales representatives.
Which Path feature should be used to add onboarding value?

A) Actions and recommendations component
B) Integrated buttons to automate approvals
C) A Key fields to complete before next Path stage

Solutions: