ITIL 4 Managing Professional Transition (ITIL-4-Transition日本語版) : ITIL-4-Transition日本語

ITIL-4-Transition日本語 real exams

Exam Code: ITIL-4-Transition-JPN

Exam Name: ITIL 4 Managing Professional Transition (ITIL-4-Transition日本語版)

Updated: Oct 22, 2026

Q & A: 98 Questions and Answers

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ITIL ITIL-4-Transition日本語 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Drive Stakeholder Value: Here, the ITIL v3 professionals will understand how to design customer journeys and shape demand for IT services. They will also learn how to define service offerings, onboard and offboard customers and users, and ensure continual value co-creation through service consumption and provisioning.
Topic 2
  • High-Velocity IT: The ITIL-4-Transition exam candidates need to understand the high-velocity nature of the digital enterprise and the demands it places on IT. This includes grasping the digital product lifecycle within the ITIL 'operating model' and the importance of the ITIL guiding principles for delivering high-velocity IT.
Topic 3
  • Create, Deliver, and Support: The section involves understanding how to create, deliver, and support IT services. PeopleCert ITIL v3 professionals will learn how to plan and build a service value stream, as well as how to contribute to the creation, delivery, and support of services across the Service Value System (SVS) and value streams.
Topic 4
  • Direct, Plan, and Improve: The topic covers the principles and methods of direction, planning, and improvement within the context of the SVS. ITIL v3 professionals will learn about the integration of GRC and how to use Communication and Organizational Change Management for direction, planning, and improvement.
Topic 5
  • ITIL 4 Foundation: This topic covers the fundamental concepts of service management, including the ITIL guiding principles, the four dimensions of service management, and the ITIL service value system. ITIL v3 professionals will need to understand how these concepts interconnect to form the basis of IT service management.

Reference: https://www.peoplecert.org/browse-certifications/it-governance-and-service-management/ITIL-1/itil-4-mp-transition-2709

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ITIL 4 Managing Professional Transition (ITIL-4-Transition日本語版) Sample Questions:

Question #1

ある組織が新しいサービスを導入したいと考えています。サービスの設計、開発、移行に貢献するチームは数多くあります。この新しいサービスのバリュー ストリームを作成する場合、組織はどのアプローチに従うべきですか?

  • A. プロジェクト全体に対して 1 つのバリュー ストリームを作成し、サービスのエンドツーエンドの全体的なビジョンを実現します。
  • B. 「4 つの側面」が同等に考慮されるように、業務、人材、ツール、サプライヤーに対して個別のバリュー ストリームを作成します。
  • C. 各チームに 1 つのバリュー ストリームを作成し、チームがそれぞれの異なる目標に集中できるようにします。
  • D. プロジェクトのフェーズごとに個別のバリュー ストリームを作成し、各マイルストーンをアジャイルな方法で確実に達成する
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

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Question #2

変更承認に関する次の記述のうち正しいものはどれですか?

  • A. 変更権限者による展開後に変更が承認されていることを確認する
  • B. 緊急の変更を行う技術者は、そのような変更を承認することができます。
  • C. 変更の種類とモデルは、変更権限を割り当てるための基礎となります。
  • D. 標準変更が要求されるたびに、変更権限が割り当てられます。
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

Explanation: Only visible for Prep4pass members. You can sign-up / login (it's free).

Question #3

組織が高速化への変革を遅らせる最も可能性の高い理由は何ですか?

  • A. 組織は急速に変化する顧客ニーズに直面しています
  • B. 組織は文化的な変化を受け入れる準備ができていません
  • C. 組織は高いレベルの情報セキュリティを維持する必要がある
  • D. 組織は高レベルの IT サービス可用性を必要としています
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

Explanation: Only visible for Prep4pass members. You can sign-up / login (it's free).

Question #4

顧客はサービスを終了し、サービスプロバイダーとのサービス契約を終了しました。サービスプロバイダーは引き続き他のサービスを顧客に提供します。サービスプロバイダーは、サービスをオフボードする計画にどれを含めるべきですか?

  • A. サービスデスクへの問い合わせ方法をユーザーに提供するため
  • B. サービスの利用方法に関するユーザー向けのトレーニングスケジュールの作成
  • C. サービスの未払いの支払いを特定してリクエストする
  • D. すべてのサービスに対するユーザーのアクセス権が確実に取り消されるようにする
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

Explanation: Only visible for Prep4pass members. You can sign-up / login (it's free).

Question #5

デザイン思考とサービスドミナント ロジックの共通点は何ですか?

  • A. どちらも消費者のニーズと問題のみに焦点を当てています
  • B. どちらも、お客様のニーズを確実に満たすためにお客様と協力することを含みます
  • C. どちらも明確に定義された要件と受け入れ基準が必要です
  • D. 製品の機能と新機能の構築の両方に焦点を当てています。
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

Explanation: Only visible for Prep4pass members. You can sign-up / login (it's free).

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