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IBM M9560-727 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Endpoint & Mobility Management | 15% | - Sales models and customer value drivers - Security, compliance, and patch management - IBM Endpoint Manager (BigFix) lifecycle management |
| Topic 2: Cloud Service Orchestration & Automation | 15% | - Competitive differentiation and customer benefits - End-to-end service delivery automation - IBM cloud orchestrator capabilities |
| Topic 3: Application Performance Management (APM) Solutions | 25% | - IBM APM portfolio editions: Entry, Advanced, Premium - Monitoring capabilities: OS, databases, cloud, mobile, modern languages - Deployment models: On-premise, SaaS, hybrid |
| Topic 4: Operations Insight & Analytics | 20% | - SmartCloud Analytics: Predictive Insights, Log Analysis, Search - Netcool Operations Insight features and licensing - Root cause analysis and operational intelligence use cases |
| Topic 5: IBM Cloud & Service Management Portfolio Overview | 25% | - Cloud infrastructure and service management market trends - IBM Smarter Infrastructure value proposition - Hybrid cloud and service management positioning |
IBM Cloud and Smarter Infrastructure Cloud & Service Management Sales Mastery v1 Sample Questions:
1. Which of the following servers are counted as a Managed Virtual Server in Netcool Operations Insight?
A) All of the above
B) Managed virtual machines running on an ESX server
C) Integrated Facility for Linux (IFL) processors
D) An unpartitioned physical server
E) Managed logical partitions
2. What are three key benefits of Log Analysis?
A) Simplified behavioral learning, heterogeneous environment support and distributed and mainframe support
B) Gain operational insights, simplify IT administration, and machine learning algorithms
C) Improve user satisfaction, built-in expertise and machine learning algorithms
D) Breadth of searchable data, built-in expertise, and System z support
3. IBM's leadership roles in what Open Communities underline the company's ultimate vision?
A) Tosca
B) All of the above
C) Oasis
D) OpenStack
4. Which of these best describes the IEM Lifecycle Management and the IEM Security & Compliance Solutions?
A) Two single IEM (BigFix) modules that solve customer's endpoint management challenges.
B) Two IBM products.
C) Two separate bundles of individual IEM (BigFix) modules, plus some additional solution-specific endpoint management capabilities.
D) Two pieces of technology in the same product.
5. How does Text Analytics in Log Analysis help users?
A) All of the above.
B) Text Analytics provides the ability to apply complex context sensitive grammar
C) It is used a lot to extract meaningful text from unstructured documentation, and technotes.
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: D | Question # 3 Answer: D | Question # 4 Answer: A | Question # 5 Answer: A |





