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Average Salary for Interaction Center Certified Engineer Bootcamp 2018 ICCE-201-02 Certified Professional
ICCE Engineer roles are in great demand nowadays. The average salaries of Genesys Interaction Center Certified Engineer Bootcamp 2018 ICCE-201-02 exam certified professional in:
- Europe - 69,500 Euro
- India - 14,40,000 INR
- England - 67,000 POUND
- United State - 90,000 USD
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What is the duration, language, and format of Interaction Center Certified Engineer Bootcamp 2018 ICCE-201-02
- There is a time limit of 120 minutes for the exam.
- The passing scores for Genesys Certification exams are based on a point scaling method generally used in the industry. When you register for the exam on webassessor.com, the passing score for your exam will be reflected in the exam information.
- The type of questions is Multiple Choice, Multi Select, True/False and matching questions.
- This exam is offered in only English.
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How much Interaction Center Certified Engineer Bootcamp 2018 ICCE-201-02 Cost
The price of the Interaction Center Certified Engineer Bootcamp 2018 ICCE-201-02 certification is $150 USD, for more information related to the Salesforce ADM-201 JPN Exam please visit Genesys Website.
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We recommend the following course prerequisites prior to beginning ICCE:
- Administering the CIC System
- Configuring Call Flows
Genesys GE0-601 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| PureConnect / Interaction Center Platform Overview | 20% | - Licensing Model and Management - System Architecture and Components - Server Roles and Dependencies |
| Installation and Initial Configuration | 20% | - Post-Installation Verification - Deployment Requirements - Setup Assistant and Initial Configuration |
| System Administration and Security | 20% | - Security Settings and Access Control - User, Role, Workgroup and Station Management - Dial Plan, SIP and Media Configuration |
| ACD, Reporting and Maintenance | 15% | - Logs, Updates and Troubleshooting - ACD and Skills-Based Routing - Interaction Supervisor and Reporter Basics |
| Interaction Attendant and Call Flow Design | 25% | - Voice Prompts and Scheduling - Routing and Queue Configuration - Attendant Interface and Structure - Auto Attendant and Menu Configuration |





