Medical Professional Certified Case Manager Certification Exam (CCM) : CCM

CCM real exams

Exam Code: CCM

Exam Name: Certified Case Manager Certification Exam (CCM)

Updated: Oct 07, 2026

Q & A: 142 Questions and Answers

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Medical Professional CCM Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Quality and Outcomes Evaluation and Measurements10%- Cost-benefit and effectiveness analysis
- Data collection and reporting
- Performance improvement
- Accreditation and regulatory standards
- Outcome measurement and analysis
Topic 2: Psychosocial Concepts and Support Systems20%- Behavioral change theories and models
- Cultural competence and diversity
- Abuse and neglect recognition
- Family dynamics and support systems
- Mental health and substance use considerations
Topic 3: Ethics, Legal, and Practice Standards18%- Legal and regulatory requirements
- Advocacy and patient rights
- Professional ethics and conduct
- Scope of practice and roles
- Confidentiality and privacy
Topic 4: Care Management30%- Caseload assignment and selection criteria
- Cost containment principles
- Client-centered care plan development
- Care coordination and collaboration
- Medication management
- Evidence-based case management models and tools
- Age-specific care application
Topic 5: Healthcare Delivery Systems and Community Resources10%- Community-based services and resources
- Interdisciplinary collaboration
- Continuum of care settings
- Healthcare policy and systems
Topic 6: Reimbursement Methods12%- Financial resources and negotiation
- Insurance principles and benefit structures
- Payment and reimbursement methodologies
- Managed care and accountable care concepts
- Coding and utilization review principles

Medical Professional Certified Case Manager Certification Exam (CCM) Sample Questions:

Question #1

The FIDIC Red Book (edition 1999) deals with Value Engineering Clause. It follows from this clause that the Contractor shall give notice to the Engineer with supporting particulars. Upon receiving this notice, the Engineer shall proceed in accordance with Sub-Clause 3.5 to agree or determine this Cost, which shall be included in the Contract Price.

  • A. False
  • B. True
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

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Question #2

FIDIC Red, Yellow, and Silver Books (both editions) contain a provision for the Engineer or Employer to instruct the Contractor to employ a subcontractor, thereby also permitting the Contractor to refuse to employ such proposed subcontractor on the basis of a reasonable objection by a notice. Is this statement true or false?

  • A. False
  • B. True
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

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Question #3

The Employer has prepared a contract for a waste-to-energy project based on the FIDIC Yellow Book (edition
1999). You are preparing negotiations on behalf of one of the Subcontractors with the Contractor. The main Contractor will manage the design and build of the Works, whereby the Subcontractor will deliver critical systems regarding power generation and cooling. The Contractor intends to contract the main Contract back- to-back with the Subcontractor. In the proposed back-to-back subcontract, the following amendment is proposed through Particular Conditions:
" Sub-Clause 4.4. The following paragraph is added: The Subcontractor is required to scrutinize the Employer
' s Requirements in a manner identical to the obligations of the Contractor as stated in Sub-Clause 5.1 of the Main Contract. The Subcontractor will indemnify and hold harmless (up to the maximum liability of the Subcontractor) the Contractor with regard to any error, fault or other defect found in the Employer ' s Requirements, its items of reference or Contractor ' s design of the Works for the scope part for which Subcontractor is contracted. " What is your advice to the Subcontractor (SC) in regard to entering this proposed subcontract?

  • A. I would advise the SC to discuss this amendment with the insurance company just to be sure there will be no transfer of risks. This amendment is mainly a consequence of the FIDIC Yellow Book structure, where the Contractor has obligations in terms of scrutinizing the Employer ' s Requirements. This amendment makes this obligation more explicit. If the insurance company has no problems with insuring the parts which will be delivered by SC to Contractor, the SC can accept this risk and enter into the subcontract.
  • B. I would advise the SC not to enter this contract because the Contractor is obliged to act in accordance with good faith. A proposed paragraph like this opposes good faith.
  • C. I would advise the SC to enter the Contract with the request to the Contractor to delete this amendment in the Particular Conditions. If the Contractor does not agree to do so, at least the Subcontractor has tried its best.
  • D. I would advise the SC not to enter this contract, because Sub-Clause 4.4 describes the obligations of SC towards Contractor, but this amendment positions the SC in a vulnerable position for claims regarding all errors, faults or other Defects (whether originating from the Employer ' s Requirements or the design of the Contractor). Essentially, this means the SC becomes liable for the design part, which is within the scope of Contractor even without SC having the opportunity to review it.
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

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Question #4

Under the FIDIC Red and Yellow Books (edition 1999), which two of the following statements are correct regarding the issuance of Interim Payment by the Engineer?
(Choose all correct answers - multiple possibilities)

  • A. The Employer is bound by the Certificate issued by the Engineer, and must make payment in full, except for any compensation arising from any claim which the Employer may have against the Contractor.
  • B. If the Employer considers itself entitled to claim against the Contractor, notice and particulars must first be submitted under Sub-Clause 2.5. The Employer ' s entitlement is then to be agreed or determined by the Engineer, and then, incorporated as a deduction in a Payment Certificate.
  • C. The Employer is bound by the Certificate issued by the Engineer and must make payment in full, irrespective of any entitlement to compensation arising from any claim which the Employer may have against the Contractor.
  • D. The Employer is not bound by the Certificate issued by the Engineer.
Reveal Solution  Discussion  0

Correct Answer: A,B  🗳️

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Question #5

You are the Contract Manager for the Engineer in a hospital project using FIDIC Yellow Book (edition 2017).
The Employer demands perfection in the project ' s design and construction quality. There are many Variations initiated by the Employer during design and construction. Which one of the following is considered to be a valid Variation?

  • A. The Engineer instructs a change in slopes of the access road to the intensive care unit to meet the Employer ' s Requirement. The Engineer does so with a Notice in accordance with Sub-Clause 3.5.
  • B. The Engineer requests a proposal regarding a change in type of windows and doors. The Contractor submitted the proposal accordingly to the Engineer. The Engineer instructs the Variation.
  • C. The Employer verbally instructs a change in the type of doors. The Engineer issued a Notice describing the required change and denying any costs for the Contractor.
  • D. The Contractor submits a Value Engineering proposal regarding the lighting system for the operation rooms. The Engineer is positive about the proposal and tells the Contractor they need to look into it.
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

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