Avaya Small and Medium Enterprise (SME) Communications Solutions : 3000-3

3000-3 real exams

Exam Code: 3000-3

Exam Name: Avaya Small and Medium Enterprise (SME) Communications Solutions Exam

Updated: Jun 01, 2026

Q & A: 59 Questions and Answers

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Avaya Small and Medium Enterprise (SME) Communications Solutions Sample Questions:

1. A customer has an IP500 and wants to install 28 IP hard telephones and 20 Digital telephones at the main site. A single PRI circuit is used for incoming and outgoing calls. A dedicated VoiceMail Pro server will be used for incoming call flows and user voicemail. Incoming calls are being dropped when hitting the auto attendant in VoiceMail Pro. You have gathered the latest configuration, data/time of failure, and incoming caller information. What other information should you gather to troubleshoot this issue?

A) system monitor trace with ISDN data and Debug view set to level 9 high trace and Voicemail call flow database
B) system status snapshot and Debug view set to level 5 Information trace and Voicemial call flow darabase
C) system status snapshot and Debug view set to level 9 high trace and Voicemail call flow database
D) system monitor trace with ISDN data and Debug view set to level 5 Information trace and Voicemial call flow darabase


2. When implementing a fully integrated multi-site network using only IP500 control units, which license is required to be on all sites?

A) Preferred Edition - Messaging
B) Advanced Small Community Networking (SCAN)
C) IP500 Voice Networking Channels
D) IP500 IP Office Multi-Site Network (MSN)


3. A customer is installing an IP500v2 with one hundred 1600 series IP Phones. The customer has an existing Juniper VPN gateway for their remote works and would like to provide hard telephones for their remote works to login at home. What is needed to accomplish this?

A) VPN gateway for each remote worker
B) modified 46vpnsettings .txt file
C) Modified 46XXsettings. scr file
D) 1616 IP Phone with VPN software


4. A customer has multiple IP Offices connected using IP trunks. The systems have installed and working for over three years. Users recently are reporting that they are not able to dail between sites. Which three actions would be considered best practice approaches for resolving the issue?
(Choose three.)

A) Upgrade or downgrade the IP Office core software to fix the issue.
B) Replace hardware outside warranty.
C) Test and document the results of the implemented solution.
D) Duplicate the issue and obtain traces.
E) Research possible causes and implement a solution


5. A customer uses a call accounting system and account codes in the IP Office to keep track of billable spent with their clients when on the telephone. They want to have the IP Office automatically associate the account code when calls are made to or from their clients.

A) Enable CLI tracking
B) Add the Client CLI information to the Incoming Call Route.
C) Add the ClI information to the Account Code.
D) Enable Forced Account Code on the Incoming Call Rout created for the client CLI.


Solutions:

Question # 1
Answer: A
Question # 2
Answer: C
Question # 3
Answer: A
Question # 4
Answer: C,D,E
Question # 5
Answer: C

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