Avaya Oceana® Solution Integration : 74950X

74950X real exams

Exam Code: 74950X

Exam Name: Avaya Oceana® Solution Integration Exam

Updated: Jul 31, 2026

Q & A: 65 Questions and Answers

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Avaya 74950X Exam Syllabus Topics:

SectionObjectives
Topic 1: Monitoring and Troubleshooting- Issue resolution
  • 1. Troubleshooting tools and methods
    • 2. Common integration issues
      - System monitoring
      • 1. Logging and performance monitoring
        • 2. Health checks and diagnostics
          Topic 2: Workflow and Orchestration- Interaction workflows
          • 1. Customer journey orchestration
            • 2. Multichannel interaction handling
              - Business logic handling
              • 1. Event-driven processing
                • 2. Routing rules and decision points
                  Topic 3: Integration and Configuration- Configuration tasks
                  • 1. Routing strategies and policies
                    • 2. User and service configuration
                      - System integration
                      • 1. External CRM and third-party system integration
                        • 2. Integration with Avaya Aura components
                          Topic 4: Avaya Oceana Architecture Overview- Deployment models
                          • 1. On-premises deployment concepts
                            • 2. Cloud and hybrid deployment considerations
                              - Core components and system architecture
                              • 1. Oceana platform components overview
                                • 2. Interaction routing and orchestration flow

                                  Avaya Oceana® Solution Integration Sample Questions:

                                  1. Avaya Surge™ IoT Controller manages certificates for the ONA onboardlng process.
                                  Which certificate is being used to sign the IoT device certificate?

                                  A) ODL Certificate
                                  B) Surge Config Certificate
                                  C) ROOT CA Certificate
                                  D) SDN Engine Certificate


                                  2. Each ONA follows an ONA life cycle Management to describe its states.
                                  When the ONA is in the Inactive state, which statement is true?

                                  A) It is when the device Inventory/profile is present, and the device is in the network and authenticated, but the service profile Is not associated.
                                  B) It is when the device Inventory/profile is present and associated to a service profile, but the device is not in the network.
                                  C) It is when the device inventory/profile Is present and associated to a service profile, and the device is in the network, authenticated, and operational.
                                  D) It is when the device Inventory/profile for the device is present, but is not associated to a service profile, and the ONA is onboarded in the Avaya Surge™ IoT healthcare application.


                                  3. Which two localization supports have been given to the Avaya Surge™ Application user interface?
                                  (Choose two.)

                                  A) French
                                  B) Spanish
                                  C) Chinese
                                  D) German


                                  4. Which statistical view provides Information logging about critical, high, and medium issues related to networked IoT devices?

                                  A) Server Status port-let
                                  B) Device Monitoring port-let
                                  C) Monitoring port-let
                                  D) ONA Diagnostics port-let


                                  5. Which Avaya Surge™ view can be used by administrators to see the connections between ONA and ONA HyperSec Gateway concentrators?

                                  A) Network Topology Tunnel view
                                  B) Application Tunnel view
                                  C) Application Access view
                                  D) Network Discovery view


                                  Solutions:

                                  Question # 1
                                  Answer: C
                                  Question # 2
                                  Answer: B
                                  Question # 3
                                  Answer: C,D
                                  Question # 4
                                  Answer: D
                                  Question # 5
                                  Answer: A

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