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Avaya 7004.1 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Dial Plan and Numbering Plans | - NARS and dialing plan configuration - Location codes and routing design |
| Topic 2: System Maintenance and Troubleshooting | - System recovery procedures - Alarm handling and diagnostics |
| Topic 3: IP Peer Networking | - Signaling and connectivity - Network topology and configuration |
| Topic 4: CS 1000 System Architecture | - Core components and system roles - Integration with Avaya Aura® environment |
| Topic 5: Upgrades and Lifecycle Management | - System patching and maintenance operations - Software upgrade procedures |
Avaya Communication Server 1000 for Avaya Aura® Maintenance Sample Questions:
1. Click the Exhibit button.
Given a company's dialing plan shown in the exhibit, if a station user at the company in the New York City is attempting to place a call to Albany and the station dial AC1+661+7449, what will happen to the call?
A) The call will not complete and the user will receive the interface treatment as defined in the Customer Data Block (CDB) for that customer.
B) The call will terminate at the Boston location at extension 7449.
C) The call will terminate at the Albany location at extension 7449.
D) The call will terminate at the LDN of 518-267-7300 over Route 10
2. Click the Exhibit button.
Given the customer's programmed database shown in the exhibit and AC 1 = 9, over which RLI will a call placed to 9-1-912-534-2222 complete?
A) RLI 9
B) RLI 2
C) RLI 3
D) call will not complete as dialed
E) RLI 4
3. When attempting to program Zone Based Dialing through Element Manager, the user is unable to access the Dialing Configuration Page.
What needs to be configured before the Dialing Configuration Page can be accessed, assuming the ZBN_PACKAGE (420) is already installed?
A) The ZBN_PACKAGE (420) needs to be disabled.
B) The CDP dialing plan needs to be programmed.
C) Number Zones need to be configured
D) Nothing, Zone Based Dialing cannot be configured in Element Manger.
4. When configuring Zone Based Dialing, what option would you select to create new zones for routing calls through a centralized Call Server?
A) Numbering Zones link
B) Dialing Configuration Details for Flexible Dial Plan link
C) Bandwidth Zones link
D) Dialing Configuration Details link
5. A customer has deployed a Communication Server (CS) 1000 RIs. 7 x system at their site. They have asked you if the CS 1000 has a feature that can extend and ring calls to other locations. You have decided that Personal Call Assistant (PCA) will meet the customer's requirements and verified that the system is equipped with Package 398, and that it has sufficient ISM parameters. Which step must be performed first when implementing PCA?
A) Locate or configure a Superloop for PCA
B) Configure the telephone parameters to support PCA
C) Configure Flexible feature codes for PCA control
D) Enable the PCA feature for the customer
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: E | Question # 3 Answer: C | Question # 4 Answer: B | Question # 5 Answer: D |





