CompTIA 220-1002 : CompTIA A+ Certification Exam: Core 2

220-1002 real exams

Exam Code: 220-1002

Exam Name: CompTIA A+ Certification Exam: Core 2

Updated: Jul 29, 2026

Q & A: 850 Questions and Answers

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About CompTIA 220-1002 Exam

Software Troubleshooting (26%):

  • In a given scenario, troubleshoot the mobile operating system and application security problems.
  • In a given scenario, troubleshoot and solve issues with PC security;
  • In a given scenario, troubleshoot problems with Microsoft Windows OS;
  • In a given scenario, troubleshoot the mobile operating system and application problems;
  • In a given scenario, use the best practice procedures for the removal of malware;

Reference: https://certification.comptia.org/training/self-study/books/a-220-1001-220-1002-study-guide

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CompTIA 220-1002: Target Audience

The applicants for the CompTIA 220-1002 exam are the professionals looking to demonstrate their baseline security skills in the IT field. They have the ability to configure device OS, including Linux, Windows, Chrome OS, Mac, iOS, and Android. These specialists also have the knowledge and hands-on skills required to administer client-based and Cloud-based software (SaaS). They also know how to troubleshoot core services while using best practices for change management, scripting, and documentation.

Security (24%):

  • Describe the concepts of logical security;
  • In a given scenario, define, eliminate, prevent bugs with the help of relevant tools and approaches;
  • In a given scenario, configure security on SOHO wireless and wired networks.
  • Compare and contrast the concepts of social engineering, vulnerabilities, and threats;
  • Compare and contrast authentication techniques and wireless security protocols;
  • Compare and contrast the core differences of fundamental Microsoft Windows operating system security settings;
  • In a given scenario, implement the best security practices to ensure security of a workstation;
  • Summarize the major importance of physical security measures;
  • In a given scenario, implement relevant data destruction techniques and disposal methods;
  • In a given scenario, implement different methods to secure mobile devices;

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The price of the 220-1002 exam is $219 USD.

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CompTIA 220-1002 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Operating Systems28%- Windows operating system configuration and management
  • 1. Windows features and tools
    • 2. Command-line tools and utilities
      - Other operating systems
      • 1. Linux fundamentals
        • 2. macOS basics
          Topic 2: Security22%- Threats and vulnerabilities
          • 1. Social engineering awareness
            • 2. Malware types and mitigation
              - Security practices
              • 1. Wireless security
                • 2. Authentication and access control
                  Topic 3: Operational Procedures22%- Professionalism and communication
                  • 1. Documentation and reporting
                    • 2. Customer service techniques
                      - Safety and environmental procedures
                      • 1. Safety best practices
                        • 2. Proper disposal of hardware components
                          Topic 4: Software Troubleshooting28%- System and application troubleshooting
                          • 1. Performance issues
                            • 2. Common software problems
                              - Windows troubleshooting
                              • 1. Application and OS errors
                                • 2. Startup and boot issues

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