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Avaya 72201X Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Session Manager | - SIP routing and session handling - Integration with enterprise telephony services |
| Troubleshooting and Maintenance | - Fault isolation and diagnostic tools - System monitoring and performance analysis |
| Messaging and Unified Communications | - UC application integration concepts - Voicemail and messaging integration |
| Communication Manager | - Call routing and feature configuration - User administration and endpoints |
| Avaya Aura Core Architecture | - Core services and communication flows - System architecture and components overview |
| System Manager | - System configuration and management - Security and user provisioning |
Avaya Aura® Core Components Support Certified Sample Questions:
1. Refer to the Exhibit.
What happens when a call is made from AST 1011111 to AST 1011112? (Choose three.)
A) In step 3, Avaya Aura Communication Manager (CM) sends SIP Options to 1011112 looking for a
200 ok response to check it is reachable.
B) In step 2, the Avaya Aura Session Manager (SM) uses a dial pattern and routing policy to route the call to Avaya Aura Communication Manager (CM).
C) In step 4, Avaya Aura Communication Manager (CM) sets up the media path between the two endpoints.
D) In step 5, the call is terminated by either endpoint or by a network failure.
E) In step 1, when 1011111 draws dial tone it sends an Invite to Avaya Aura Session Manager (SM) with the Request URI containing 1011111.
F) In step 2, Avaya Aura Session Manager (SM) matches 1011111 with a Communication Profile, and uses the defined Originating Application Sequence to route the call to Avaya Aura Communication Manager.
2. What is the function of a Virtual Network Region?
A) It allows one Network Region to temporarily use bandwidth allocated to another Network Region if it runs out of bandwidth.
B) It prevents oversubscription of WAN links for interconnecting Network Regions with different bandwidth limitations.
C) It allows Inter-Gateway Alternate Routing (IGAR).
D) It enables the use of different codecs between Network Regions.
E) It makes DSP resources available in other Network Regions.
3. A customer has added a CS1000 SIP Entity and Entity Link using TLS port 5061, but users are unable to call any Avaya Aura users that are connected via the same Avaya Aura Session Manager (SM). Which two of the following traces or logs are most relevant to debugging this problem and should be included in the trouble ticket raised with Tier 3 support?
A) "list trace tac xxx", where xxx is the TAC of the trunk group between Avaya Aura Communication Manager and SM
B) the ppm.log in /var/log/Avaya/jboss/SessionManager on SM
C) traceSM with TLS handshaking enabled on SM
D) the latest /var/log/ecs logfile on Avaya Aura Communication Manager
E) "tshark -i eth1 -w <capturefilename>" on SM
F) System Event Log (SEL) on the CS1000
4. When submitting a package of information to Avaya Support for a case, which file format is used for a trace taken using Wireshark?
A) wshark
B) None of the above
C) pcapng
D) gif
E) zip
5. A customer calls Avaya Support stating their Session Manager (SM) is down. After doing some troubleshooting, the technician sees SM is in the Deny New Service state, and in Restricted license mode.
What does the Restricted license mode indicate in this scenario?
A) The license 30 day grace period has expired and SM service is being denied.
B) The SM license is not accessible or does not exist.
C) The license was installed incorrectly.
D) The SM has exceeded the license capacity and is operating in restricted mode.
E) There is a license error but SM continues to function.
Solutions:
| Question # 1 Answer: C,E,F | Question # 2 Answer: B | Question # 3 Answer: C,E | Question # 4 Answer: C | Question # 5 Answer: A |





