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Salesforce Plat-Con-201 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: FlexCards | 23% | - Design FlexCards to meet requirements - Collect and organize customer 360 information - Capabilities, use cases and purpose of FlexCards |
| Topic 2: OmniScripts | 27% | - Validate and align OmniScript processes with requirements - Structure and components of OmniScripts - Map business processes to OmniScript components |
| Topic 3: Data Tools | 23% | - Calculation Matrices and Procedures: use and benefits - Purpose and benefits of DataRaptors and Integration Procedures - Design DataRaptors and Integration Procedures |
| Topic 4: Best Fit Solutioning | 27% | - Gather, analyze and simplify business requirements - Map requirements to appropriate OmniStudio tools - Design solutions using OmniStudio best practices |
Salesforce Certified Omnistudio Consultant Sample Questions:
Question 1
A business needs to display installed products for field service technicians on service calls using a mobile device The installed product information must be summarized so the technician can seekey details at a glance. How the technician also needs to sometimes access a list of past service dates for each product. Which two FlexCards features should the consultant recommend to meet this requirement? Choose 2 answers
A. Enable the Responsive property
B. Customize the styling
C. Use card states
D. Use flyouts
Question 2
A company wants to create a new digital interaction process that allows customers to request a quote for service from a local retail energy supplier. The process requires the following actions:
- Allow the user to select one or more energy products from a list
- Get current energy usage data from an external system via an API
- Save the data back to Salesforce as a lead
Which three OmniScript elements should the consultant recommend to meet these requirements?
Choose 3 answers
A. HTTP Action
B. DataRaptor Post Action
C. Post to Object Action
D. Multi-select Input
E. Radio Input
Question 3
Which two statements are true about Integration Procedures? Choose 2 answers
A. They can chain multiple DataRaptors and REST calls into a single transaction
B. They require a user interface to execute
C. They are limited to a single Salesforce object per execution
D. They can be called synchronously or asynchronously from an OmniScript
Question 4
What is the primary purpose of a Type Ahead Block element in an OmniScript?
A. To pre-fill an entire form with existing record data
B. To validate user input against a regular expression
C. To provide auto-complete suggestions as a user types, pulling data from a DataRaptor or Integration Procedure
D. To trigger a Calculation Procedure on field change
Question 5
An OmniStudio Consultant receives a request to build a FlexCard that displays the following information:
- Campaign name
- Members of the campaign
- Campaign expiration date
- Expected revenue
A popup window will display additional information about the campaign, such as details about the members. A button must initiate a guided process to add new leads to the campaign.
Which two FlexCard features should the consultant recommend to meet these requirements?
A. DataTable
B. Block element
C. OmniScript action
D. Flyout action
Solutions:
| Question 1 Answer: A,D | Question 2 Answer: A,B,D | Question 3 Answer: A,D | Question 4 Answer: C | Question 5 Answer: C,D |





