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Avaya 37820X Exam Syllabus Topics:

Avaya Midsize Solution Design Sample Questions:

1. Currently a customer has an IP500 V2 Preferred Edition deployment with SIP trunks at their office, but they plan to have 10 employees for tech support to work remotely within the next month. All 10 employees must be able to access their extension simultaneously. They ask you If the IP Office has built-in functionality for this and whether that Is sufficient from a security perspective.
Which solution would satisfy the customer's need for remote employees and security, and which additional licensing (if any) is required?

A) An SBCE is recommended and deployed with the IP Office. The customer also needs 10 Standard and Advanced Licenses for the remote workers.
B) The IP Office has a built-in SBC and firewall and It is sufficient for security. The customer also needs
10 Teleworker licenses,
C) An SBCE Is recommended and deployed with the IP Office. The customer also needs 10 Standard Licenses for the remote workers.
D) The IP Office has a built-in SBC, and it is sufficient for security. The customer also needs 10 Teleworker licenses.

2. You are helping a customer learn about Avaya Contact Center Select (ACCS). They want to know about server requirements for an ACCS with Business Continuity.
Which two statements describe the server configurations for IP Office and ACC with Business Continuity?

A) If the ACCS is using a hardware appliance the IP Office can be virtualized.
B) If the ACCS is using a hardware appliance the IP Office must be using a hardware appliance.
C) IP Office and ACCS can be virtualized only using separate VMware host servers.
D) IP Office and ACCS can be virtualized only using the same VMware host server.

3. What are two reasons to use Voicemail Pro for recording? (Choose two.)

A) Each Avaya Contact Center Select voice agent license includes a recording license.
B) It provides reporting such as how many times a call was put on hold.
C) It offers live monitoring of voice and screens.
D) No additional licensing is needed to allow any user call recording via a button.

4. Which statement is true about the various levels and the file sharing capabilities of Avaya Spaces users?

A) Only Owner/Admin level users can share files.
B) All levels of users can share files.
C) File sharing is not a capability within Avaya Spaces.
D) Only Member level users and above can share files.

5. Refer to the Scenario: H&H Tick.

Based on the H&H Ticket scenario, which in Border Controller for Enterprise (SBCE) deployment would you recommend to provide secure, resilient SIP communications for Internal and mobile/remote representatives?

A) A high availability deployment on two Dell servers
B) A high availability deployment on two Portwell Cad servers
C) A high availability deployment on three Dell servers
D) A virtualized high availability Hyper-V deployment

Solutions: